Frequently Asked Questions
SmartBizPractices accepts Paypal and major credit cards (MasterCard, Visa, AmericanExpress, Discover, etc.) as forms of payment because they are one of the safest methods that protect both of us (seller and buyer).
When using Paypal, please ensure your Paypal address is accurate and current. This is the address the order will ship to, unless otherwise indicated by the customer.
Digital items are available for download upon purchase. Physical items ship after payment clears.
Digital media (eBooks, Guides, Software) will be available for download immediately after purchase. Physical items will be mailed out within the 48 hours.
SmartBizPractices insures every package and includes tracking confirmation for both our peace of mind. We will provide you with the tracking number upon shipment.
If you need your order to ship as soon as possible (expedited shipping) please send me an email with the details. Note that additional shipping fees will apply for expedited items.
All orders will be carefully handled and packaged.
Refunds and Exchanges
In the unfortunate event that you must return an item, we request that you make such a return within 30 days from the day you receive your package or download the digital media. You will then get a full refund for the item purchased.
If the package is lost en route and the post office confirms that the package was not delivered, you will get a full refund for the item purchased.
Please note: Consult with an attorney or other expert knowledgeable in the laws of the applicable jurisdiction and the specific intended use of those forms.
All forms available for download through SmartBizPractices are general in nature; are not based on the laws of any specific state or other jurisdiction but rather general principles of law applicable throughout the United States; and should only be used as a guide to help you achieve your goals. Please consult with an attorney or other expert knowledgeable in the laws of the applicable jurisdiction.
Thank you once again for your interest!